Privacy Policy

Kea Castle Technologies Pvt Ltd
Effective Date: February 12, 2025

Kea Castle Technologies Pvt Ltd ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website keacastle.com and use our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any other information you voluntarily provide through forms, emails, or inquiries.

b. Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Cookies and tracking technologies

c. Business Information

  • Details related to business inquiries, services, or contracts

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you contact us via email, submit a form on our website, or interact with our services.
  • Automatically: Through cookies, log files, and tracking technologies when you browse our website.
  • From Third Parties: When we receive information from business partners, service providers, or publicly available sources.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our IT services
  • To improve user experience on our website
  • To respond to inquiries and customer support requests
  • To send important notifications or updates
  • For marketing and promotional communications (with consent)
  • To comply with legal and regulatory requirements
  • To prevent fraud, security threats, and unauthorized access

4. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

a. With Third-Party Service Providers

We may share information with vendors, contractors, and service providers who help us operate our business (e.g., hosting providers, analytics services, payment processors).

b. Legal & Regulatory Compliance

We may disclose information when required by law, court order, or government regulations.

c. Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can adjust your browser settings to disable cookies, but this may affect website functionality.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access, update, or delete your information
  • The right to withdraw consent for marketing communications
  • The right to object to data processing in certain cases
  • The right to request data portability

To exercise these rights, contact us at thekeacastle@gmail.com or info@keacastle.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Kea Castle Technologies Pvt Ltd
Unit No 203, Second Floor, SBR CV Towers, Sector-1, Sy No. 64,
Huda Techno Enclave, Madhapur, Hyderabad, Telangana, 500081, India.
Email: thekeacastle@gmail.com / info@keacastle.com
Website: keacastle.com

This Privacy Policy was last updated on February 12, 2025.